Services Offered by the Department:

1. Special Lounge for Elderly People and Persons with Special Needs: 

A special lounge is facilitated with all means for the persons with special needs and elderly people in the building of the General Directorate to provide necessary services for them so that they can get their transactions and services completed with maximum speed. 

2. Exemptions from Fees

According to the Ministerial decree No 17 for the year 2008, the Ministry of Interior has exempted some categories of citizens from paying the fee for some of its services and various certificates issued by the Ministry, as stipulated by Law No. 38 for the year 1955. The beneficiaries of this move are those who receive monthly pension. These categories are widows, divorcees, needy families, orphans, the physically challenged, people who are unfit to work, elderly people, families of prisoners, and families of missing persons.  

• Issuance and renewal of passport 
• Issuance and renewal of personal Id  
• amendment in digital certificate and renewal
• Issuance and renewal of driving license 
• Issuance and renewal of driving learning permit 
• Issuance of registration card for one vehicle and its renewal
• Certificates issued by the Ministry 
• Issuance and renewal of visa and residence permit, sponsorship transfer, ID card and for an exit permit for one expatriate under personal sponsorship working as teacher, nurse, driver, servant, cook or housemaid) 

3. Amir Services:

It is a special service presented for the senior citizens and persons with special needs in all service centres. Through this service the beneficiaries will be received and hosted in a special area to help them to complete their transactions and provide all services.

4/ Employment of Persons with Special Needs : 

Persons with different disabilities are employed in different department under the Ministry of Interior whereas the section assess the disability conditions of the persons referred by the HRD to choose the area of the works they are capable, as per their abilities, possibilities and qualification.

5. Emergency Services for the Deaf:

The Emergency Service for the Deaf is a distinctive service for persons with special needs whereas the number (992) is specified at the Operations Room in National Command Centre (NCC) to provide the services they require or report through sign language while fire or any other incidents occur.