He added that many services were added during 2017 that include Qatari Documents services for citizens that they can apply or renew their passports or replace damaged or lost passport through this mobile app and receive it through

mail or authorizing other persons.

Another innovated service is the ID card renewal for employees.  The system would automatically renew residence permits for employees of companies and government institutions periodically (each month) and would send new residence permits to the address of the company or government agency. 
Cancelling a vehicle exit permit can be completed through this service, where the user can cancel a vehicle exit permit without checking the traffic department.

In addition, a number of residence services were added, such as re-activation of RP, changing the passport information, replacement of lost / damaged residence permit and automatic renewal of residency.

The users can log into application through fingerprint or face identification in devices that support these features, allowing secure and fast access to the application without having to enter the password each time it is accessed.

Other new features include support for updating with new features in the Android system, updating the encryption in the application, and launching a new design for the application featuring easy use. The application currently supports payment by American Express cards.
Additionally, the most important services in the application have been adapted to suit those who are visually impaired, by supporting the sound feature of smart phones that they can perform the supported services alone without the need for assistance. This feature will be applied to all services to help those people.

Captain Ali Ahmad Al Binali, head of the Electronic services section at Information Systems Department said that many new services will be launched soon including the issuance of a residence permit, a service directed to individuals and companies to issue the residence permit for the first time and delivery to the address without the need for reviewing the department. After the resident has completed the medical examination and the registration of vital data such as fingerprint, the applicant can request for RP through simple steps. Future services include eye test registration, vehicle registration renewal and applying for family visits.